Sustaining Fair Organization
提出一种研究组织公平的新方法,通过分析五名人力资源经理在制定、应用或解释政策时的言语实践,引入“公平组织”概念,并描述两种维持公平的言语策略。
Most organizational justice research investigates employees’ perceptions of fairness with respect to particular policies, procedures, and/or interactions. This article proposes an alternative approach to justice concerns and describes an interpretive research project where attention focused on the verbal practices of five human resource (HR) managers during interactions involving the making, applying, or interpreting of organizational policies. In so doing, it introduces the concept of fair organization to organizational justice theory and describes two interactive verbal practices, hedging intent and demonstrating purpose, employed by HR managers as a means of sustaining fair organization for themselves and for others. The article concludes with a discussion of the opportunities that an interpretive approach to issues of organizational justice provides for management scholarship.