The Influence of Perceptions of Social Identity on Information Technology-Enabled Change
研究员工对群体身份的感知如何影响组织在实施新信息技术时的变革结果，探讨不同员工群体如何利用身份重构权威或知识立场。
Growth in the sophistication of information technology (IT) has led to the increasing importance of information accessibility in the workplace. The pervasiveness of the resultant knowledgebased economy has centered attention on issues of employee group identity. In this article we explore how employee perceptions of group membership guide the change outcomes of an organization implementing new information technology. Using a social identity framework, we investigate the salient intergroup relationships of two groups of employees (management and IT implementation teams) and how employees use their different group memberships to reframe positions of authority or knowledge around technology change. We discuss the extent to which perceptions of social identity legitimate institutional structures already in place despite the potential of new technology.