An Industry‐specific Study of Factors Contributing to the Maintenance and Longevity of Quality Circles
针对一家合成橡胶制造厂的质量圈项目，调查了参与员工，探究哪些因素使其持续运行7年之久，以解释质量圈在初期成功后如何维持长期效果。
SUMMARY Lawler and Mohrman (1987), as others (Griffin, 1988; Marks et al. , 1986), have associated a‘honeymoon effect’ (Lawler and Mohrman, 1987) or period of‘initial momentum’ (Solberg, 1985) with quality circle (QC) progress. They have been shown to be successful for about 2 years before there is a decline (Griffin, 1988). Focusing on a single synthetic rubber manufacturing facility, individuals who had participated in QCs at the site were surveyed. Because the QC programme had been in place for 7 years, this study sought to determine what factors contributed to that longevity