The Importance of Resources in the Internationalization of Professional Service Firms: The Good, the Bad, and The Ugly
研究了人力资本和关系资本（来自企业客户和外国政府）对专业服务公司国际化的影响，发现人力资本和关系资本总体上促进国际化，但企业客户关系资本只有在人力资本强时才有效，且外国政府关系资本反而损害绩效。
To further knowledge about the bases of internationalization, we examined the importance of two firm resources: human capital, and relational capital derived from relations with corporate clients and foreign governments. The results show that human and relational capital generally had a positive effect on internationalization; however, corporate client relational capital was only positive teamed with strong human capital. Additionally, human capital positively moderated the relationship between internationalization and firm performance, but neither form of relational capital moderated that relationship. Although corporate client relational capital had a strong, positive effect on firm performance, foreign government relational capital had a negative effect on performance.