The Learning Organization, Sensegiving and Psychological Contracts: A Hong Kong Case
通过香港一家公用事业公司的案例，揭示了自上而下的意义给予在推动学习型组织理想时可能陷入宣传陷阱的讽刺，并强调了尊重心理契约对恢复员工互信的重要性。
I discuss a qualitative case study of the development of a Hong Kong-based utility company towards the ideals of `Learning Organization' (LO). The case illuminates the irony of promoting greater openness and creativity through top-down sensegiving, as many managers and professionals participated in the collective development towards LO ideals, but nearly fell into a propaganda trap. The case also highlights the importance of honouring psychological contracts, as a covenant with the workforce, leveraged the company's dominant industry position, and restored an atmosphere of mutuality with a marginalized rump. Noting that the focal company may have been blessed with relatively munificent circumstances, I identify four viability tasks that aspiring LOs may need to perform continually in order to forestall disillusionment.