The Relationship between Time and Success in Administrative Automation Projects — A Study in Decision-Making
研究了用户组织在采购行政自动化系统时，内部准备充分程度与项目成功的关系，发现存在一个最优准备水平，对项目质量最有效。
This article is concerned with the relationship between time and success in the context of the procurement and implementation of administrative automation projects. It gives insight into the optimal thoroughness for user organizations to prepare themselves for the purchase of a new system. Interest in the subject stems from a contradiction found in the literature: on the one hand thorough (internal) planning and preparation of projects are recommended while on the other hand other authors state a plea for early (external) co-operation and negotiation with suppliers. Is a very thorough internal preparation a good pay-off or is it better to interact with potential suppliers after a restricted internal preparation? Results from this empirical research — which is part of a major study on marketing and purchasing of mainframe computer-systems — show that an optimum in thoroughness of internal preparation exists which is most effective regarding the quality of the project. A few important implications for user organizations are also mentioned.