Framing for Learning: Lessons in Successful Technology Implementation
研究医院采用微创心脏手术新技术时，领导者隐性框架对团队学习过程和实施成功的影响，基于四个案例的定性分析。
The decision to adopt a new technology in the health care setting is merely the first step in an implementation journey. While some new technologies are readily embraced by those who must use them, most are met with some resistance. In some cases, members of diverse groups—including administrators, clinicians, and technicians—must work together for a new technology to effectively take hold, becoming incorporated into routine practice in an organization. This article reports on a qualitative study of hospitals adopting a new technology for minimally invasive cardiac surgery that uncovered substantial differences in both approach and implementation success. Four case studies are presented to illustrate distinct, tacit frames held by the leaders of each implementation project and how these influenced the team learning process and, in turn, implementation success.