Voluntary Turnover, Social Capital, and Organizational Performance
从组织社会资本角度补充现有理论,探讨自愿离职与组织绩效的关系,指出工作性质和组织结构变化使社会资本的作用更加重要,并讨论不同视角的异同及未来研究方向。
We propose a supplemental perspective, based on organizational social capital, for examining the voluntary turnover-organizational performance relationship. We view existing organizational-level theories as those focusing on cost or human capital issues or, rarely, on a balance among these factors. But rapid changes in the nature of work, organizational structures, and interorganizational competitiveness increase the importance of studying the role of social capital in the voluntary turnover-organizational performance relationship. We highlight areas of correspondence and divergence among the various perspectives, discuss implications for various performance measures, and outline several research directions.