经验决定你对团队合作的理解

What You Know is What You Get from Experience

GROUP & ORGANIZATION MANAGEMENT · 1994
被引 102
人大 A-ABS 3

中文导读

研究发现,经验丰富的团队成员对团队合作的理解更简洁抽象,且能更一致地表达出来,这有助于优化团队培训和管理。

Abstract

Team members with different levels of experience may understand the process of teamwork very differently and if these differences were identified, team training, team management, and team performance may be enhanced. In the present study, representations of teamwork knowledge as a function of team experience were investigated. Teamwork knowledge structures, or teamwork schemas, were assessed using multidimensional scaling and "freehand" concept maps. Consistent with contemporary expert-novice literature, the results revealed that higher experience team members conceptualized teamwork more concisely and in more abstract terms than did lower experience team members. In addition, results from the two methodologies converged to a greater degree for higher experience individuals than for lower experience individuals suggesting that higher experience individuals can express consistently what they understand about teamwork. The results suggested that team training should be designed based on trainees' prior team experiences and teamwork knowledge. Team managers might also keep in mind potential team members' experience levels when making team assignments.

团队合作知识管理团队效能心理学