零售供应链关系中时间压力的归因效应:从“是什么”到“为什么”

Attribution Effects of Time Pressure in Retail Supply Chain Relationships: Moving From “What” to “Why”

JOURNAL OF BUSINESS LOGISTICS · 2014
被引 30
人大 A-ABS 3

中文导读

研究零售供应链中供应商对时间压力归因(零售商是否可控)如何影响关系质量,而非时间压力本身。

Abstract

Retail supply chains must be responsive to consumer demand and flexible in adapting to changing consumer preferences. As a result, suppliers are often expected to deal with time pressure demands from retailers. While previous research demonstrates that time pressure can have longer term relational costs that reduce collaborative behaviors and overall relationship quality, this mixed‐methods study goes further by accounting for attribution effects to explain why the time pressure occurs. Specifically, supplier perceptions for the reason of time pressure being within or beyond a retailer's control, rather than time pressure itself, appear to have a stronger effect on relational outcomes. By investigating time pressure through the lens of attribution theory, this research opens a new inquiry of research that moves away from examination of outcomes themselves (the “what”), to examining “why” the outcome occurred.

供应链管理零售归因理论时间压力关系质量