市场导向、营销能力与企业绩效

Market orientation, marketing capabilities, and firm performance

STRATEGIC MANAGEMENT JOURNAL · 2009
被引 1512 · 同刊同年前 3%
人大 AFT50UTD24ABS 4*

中文导读

基于资源基础理论和动态能力理论,研究市场导向和营销能力如何共同影响企业绩效,发现两者是互补资产,且市场导向直接影响资产回报率,营销能力同时影响资产回报率和感知绩效。

Abstract

Abstract Drawing on traditional resource‐based theory and its recent dynamic capabilities theory extensions, we examine both the possession of a market orientation and the marketing capabilities through which resources are deployed into the marketplace as drivers of firm performance in a cross‐industry sample. Our findings indicate that market orientation and marketing capabilities are complementary assets that contribute to superior firm performance. We also find that market orientation has a direct effect on firms' return on assets (ROA), and that marketing capabilities directly impact both ROA and perceived firm performance. Copyright © 2009 John Wiley & Sons, Ltd.

市场营销战略管理企业绩效动态能力