Job Satisfaction and Organizational Commitment as Predictors of Organizational Citizenship and In-Role Behaviors
研究通过127名员工的主管评价数据，用因子分析区分了角色内行为与两种组织公民行为，并发现工作认知变量（内在与外在）对两类组织公民行为有不同预测作用，而情感变量和组织承诺的预测作用不显著。
Previous organizational citizenship behavior (OCB) research (a) has not demonstrated that extra-role behaviors can be distinguished empirically from in-role activities, and (b) has not examined the relative contributions of components ofjob satisfaction a nd organizational commitment to the performance of OCBs. Factor analysis of survey data from 127 employees' supervisors supported the distinction between in-role behaviors and two forms of OCBs. Hierarchical regression analysis found two job cognitions variables (intrinsic and extrinsic) to be differentially related to the two types OCBs, but affective variables and organizational commitment were not significant predictors. The link between the present findings and previous research is discussed, as are directions forfuture research.