Linking organizational context and managerial action: The dimensions of quality of management
基于一家公司的纵向实地研究，识别出纪律、伸展、信任和支持作为组织情境的主要维度，并描述这些维度如何影响个人主动性、相互合作和集体学习，为评估管理质量提供模型。
Organizational context is created and renewed through tangible and concrete management actions. The context, in turn, influences the actions of all those within the company. In this article, we elaborate this theme of an interactive development of context and action that, we argue, lies at the core of a company's management process and is a key influencer of its performance. Based on a longitudinal field-study in one company, we identify discipline, stretch, trust and support as the primary dimensions of organizational context and we describe how each of these dimensions can be developed and how these dimensions, in turn, influence the levels of individual initiative, mutual cooperation and collective learning within companies. Shaping the organizational context, we suggest, is the central task of general managers and we propose our model of context as a way to assess an organization's quality of management.