空难之后:乘客对DC-10灾难的反应

After the Crash: The Passenger Response to the DC-10 Disaster

Management Science · 1983
被引 13
人大 A+FT50UTD24ABS 4*

中文导读

通过分析民航局市场份额数据,研究芝加哥DC-10空难引发的恐惧是否导致乘客转向其他机型,并修正了简单前后对比的偏差,发现事故后不到一年已无明显的抵制乘坐DC-10的现象。

Abstract

Through the analysis of CAB market-share data, an attempt is made to estimate the extent to which fears arising from the Chicago DC-10 crash displaced passenger traffic onto other kinds of aircraft. Factors that could distort simple “before-after” comparisons are discussed and a procedure to correct for them is proposed. The results suggest that, less than a year after the accident, there was no detectable resistance to flying the DC-10.

DC-10空难乘客需求转移市场份额分析航空安全感知