Managers as Initiators of Trust: An Exchange Relationship Framework for Understanding Managerial Trustworthy Behavior
提出一个交换关系框架,解释管理者如何通过可信行为主动建立与下属的信任,对组织行为和管理实践有参考价值。
Ellen M. Whitener, Susan E. Brodt, M. Audrey Korsgaard, Jon M. Werner, Managers as Initiators of Trust: An Exchange Relationship Framework for Understanding Managerial Trustworthy Behavior, The Academy of Management Review, Vol. 23, No. 3 (Jul., 1998), pp. 513-530