Global Disaggregation of Information-Intensive Services
分析了企业为应对全球竞争和利用信息技术进步,将信息密集型服务活动分散到全球各地的机会与挑战,提出了服务分散的分类法和选择标准。
Information-intensive services are being globally disaggregated as corporations respond to the pressures of increasing global competition, and take advantage of the opportunities made available by the progress of information technology and the emerging global work force. In order to globally disaggregate services, corporations must decide whether or not to carry out a service activity within the organization, and where to locate it, within or outside the geographic boundary of the home-base country. This paper analyzes the opportunities and challenges of global disaggregation of information-intensive services. Specifically, the paper proposes a taxonomy of disaggregation, and develops a theoretical framework that identifies the criteria and guidelines for successfully selecting service activities to be globally disaggregated.