个性化产品组合的实时优化

Real-Time Optimization of Personalized Assortments

Management Science · 2014
被引 246 · 同刊同年前 5%
人大 A+FT50UTD24ABS 4*

中文导读

利用顾客实时数据(如位置)个性化推荐产品组合,相比统一策略可提升超10%收入,并提出了兼顾供应链约束的索引策略算法。

Abstract

Motivated by the availability of real-time data on customer characteristics, we consider the problem of personalizing the assortment of products for each arriving customer. Using actual sales data from an online retailer, we demonstrate that personalization based on each customer's location can lead to over 10% improvements in revenue compared to a policy that treats all customers the same. We propose a family of index-based policies that effectively coordinate the real-time assortment decisions with the back-end supply chain constraints. We allow the demand process to be arbitrary and prove that our algorithms achieve an optimal competitive ratio. In addition, we show that our algorithms perform even better if the demand is known to be stationary. Our approach is also flexible and can be combined with existing methods in the literature, resulting in a hybrid algorithm that brings out the advantages of other methods while maintaining the worst-case performance guarantees. This paper was accepted by Dimitris Bertsimas, special issue on business analytics.

个性化产品组合实时优化竞争比率索引策略