Human Resource Management, Employee Exchange Relationships, and Performance in Small Businesses
研究小企业中基于承诺的人力资源管理实践如何通过员工参与和离职率影响企业收入增长和绩效感知，对关注小企业管理的学者和实践者有用。
Abstract In this study, the authors examine the effects of commitment‐based human resource management practices on the performance of small businesses. These effects are examined through the mediators of employee involvement and quit rates. In addition, they contribute to arguments that the effect of human resource management practices on performance takes place through the establishment and support of exchange relationships with employees. Using responses from CEOs and employees of small businesses, their results indicate that human resource practices in small businesses that are based on leaders' views of employee commitment are positively related to revenue growth and perceptions of performance. Further, the authors found that employee involvement and quit rates mediate these relationships.