Employee selection: Will intelligence and conscientiousness do the job?
探讨企业在员工选拔中，是否应优先考虑智力和责任心等通用特质，而非特定技能，并分析微软和西南航空的不同做法。
Executive Overview Despite years of research designed to match jobs and people, selection decisions are not always based on an exact fit between the person and the job. Microsoft values intelligence over all else, for all jobs. Southwest Airlines values character. When are these general characteristics adequate to the task of selecting job candidates? Should firms value intelligence and conscientiousness above specific skills?