Research Notes. Effects of Work Redesign on Employee Perceptions, Attitudes, and Behaviors: A Long-Term Investigation
研究对526名银行柜员进行长达48个月的追踪，发现工作再设计初期改善员工态度但随后回落，而绩效在24和48个月后显著提升。
This study investigated the long-term effects of work redesign on a number of perceptual, attitudinal, and behavioral variables. For the experimental group, 526 bank tellers, attitudinal variables initially improved, but then declined to previous levels. Performance showed no change after 6 months but significant improvements after 24 and 48 months.