Emotions in the workplace: the neglect of organizational behavior
探讨了组织行为学中长期被忽视的工作场所情绪问题，分析了忽视的原因及重新重视的理由，认为工作场所是情绪表现的丰富舞台，研究情绪有助于弥合理论与实践之间的鸿沟。
This paper addresses itself to a long-neglected topic in organizational behavior: emotions in the workplace. Possible reasons for this neglect are presented, as well as emerging reasons for its consideration. It is proposed that the workplace is a rich arena for the manifestation of human emotions, both positive and negative. An examination of emotions in the workplace has both a theoretical and practical appeal, and may serve to help bridge the scientist–practitioner gap. Copyright © 2000 John Wiley & Sons, Ltd.