Community Matters: Realistic Group Conflict Theory and the Impact of Diversity
通过两项研究,基于现实群体冲突理论,发现白人居住地离黑人越近或感知社区族裔冲突越多,对工作场所多样性反应越负面,揭示了社区经历对组织态度的影响。
We conducted two studies that bring communities into the study of organizational demographics. Reasoning from a realistic group conflict theory base, we predicted (1) negative white reactions to racial and ethnic diversity in organizations and (2) moderation of this relationship by whites' diversity experiences in their communities. Data from the National Organizations Study and an experiment supported our hypotheses. The closer whites lived to blacks (Study 1) and the more interethnic conflict the former perceived in their communities (Study 2), the more negatively they responded to diverse workplaces. Our discussion focuses on understanding organizations as reflections of their environments.