超越社会资本:社交技能如何提升创业者的成功

Beyond social capital: How social skills can enhance entrepreneurs' success

ACADEMY OF MANAGEMENT PERSPECTIVES · 2000
被引 759 · 同刊同年前 2%
人大 AABS 4

中文导读

研究发现创业者的社交技能(如准确识人、留下好印象、适应社交场合、说服他人)能提升与投资人及客户的互动质量,并帮助扩大人脉网络,从而促进创业成功。

Abstract

Executive Overview Why are some entrepreneurs so much more successful than others in starting new ventures? Previous efforts to answer this question have generally focused either on the personality traits or susceptibility to various cognitive errors of individual entrepreneurs or on such external factors as the number of competing businesses. We suggest that entrepreneurs' social skills—specific competencies that help them interact effectively with others—may also play a role in their success. A high level of social capital, built on a favorable reputation, relevant previous experience, and direct personal contacts, often assists entrepreneurs in gaining access to venture capitalists, potential customers, and others. Once such access is gained, the nature of the entrepreneurs' face-to-face interactions can strongly influence their success. Specific social skills, such as the ability to read others accurately, make favorable first impressions, adapt to a wide range of social situations, and be persuasive, can influence the quality of these interactions. Moreover, by helping entrepreneurs expand their personal networks, social skills may also contribute to their social capital. Because social skills can readily be enhanced through appropriate training, entrepreneurs who take advantage of such opportunities may reap important benefits.

创业社会资本社交技能企业家精神