Sources of volume flexibility and their impact on performance
通过三个深入案例和一项实地调查，研究了企业实现产量灵活性的驱动因素和具体方法，发现短期和长期灵活性来源对企业绩效有不同程度的正面影响。
Abstract This research uses three in‐depth case studies to establish the drivers and sources of volume flexibility. We find that in all three firms, there is significant concern among managers for gaining competitiveness through volume flexibility. We also find that there are several avenues for developing a volume flexible response and that deployment of these tactics is dependent on the availability of resources and systems. To verify some of these propositions we report on the outcomes of a field survey that measures the importance firms place on volume flexibility as well as the corresponding actions they take to remain volume flexible. Our critical finding is that short‐ and long‐term sources of volume flexibility have a positive, albeit differential, impact on a firm’s performance.