因主动行为获得好评:主管反应取决于你的价值观和情绪

GETTING CREDIT FOR PROACTIVE BEHAVIOR:SUPERVISOR REACTIONS DEPEND ON WHAT YOU VALUE AND HOW YOU FEEL

PERSONNEL PSYCHOLOGY · 2009
被引 546 · 同刊同年前 4%
人大 AABS 4*

中文导读

研究发现,员工表达强烈的亲社会价值观或较低的负面情绪时,其主动行为(如建言、推销问题、主动担责、预期帮助)更可能获得主管的正面绩效评价。

Abstract

Although proactive behavior is important in organizations, it is not always appreciated by supervisors. To explain when supervisors reward proactivity with higher overall performance evaluations, we draw on attribution theory. We propose that employees’ values and affect send signals about their underlying intentions, which influence supervisors’ attributions about whether employees deserve credit for proactive behaviors. More specifically, we hypothesize that if employees express strong prosocial values or low negative affect, the proactive behaviors of voice, issue‐selling, taking charge, and anticipatory helping will have stronger relationships with supervisors’ performance evaluations. We test these hypotheses with samples of 103 managers and their direct supervisors (Study 1) and 55 firefighters and their platoon supervisors (Study 2). The hypotheses were supported in both studies, suggesting that proactive behaviors are more likely to contribute to higher supervisor performance evaluations when employees express strong prosocial values or low negative affect.

组织行为学人力资源管理心理学主动行为绩效评估