Knowledge Synthesis and Innovative Logistics Processes: Enhancing Operational Flexibility and Performance
基于资源观和知识观理论，研究知识整合与创新物流流程对运营灵活性的影响，发现创新流程能提升灵活性，进而提高物流绩效。
Research results are presented providing an empirical examination of the impact of knowledge synthesis and innovative logistics processes on operational flexibility. The research is theoretically grounded in the resource-based view of the firm, augmented with the knowledge-based view. Knowledge synthesis and innovative logistics processes are proposed as key resources in the development of an important logistics capability: operational flexibility. A structural model analysis of survey data collected from logistics executives supports the proposed relationships and indicates that innovative logistics processes can lead to greater operational flexibility. Operational flexibility is also shown to lead to higher levels of logistics performance.