Individual and Corporate Dispute Resolution: Using Procedural Fairness as a Decision Heuristic
研究了个人和公司在争议解决中如何将程序公平作为决策启发式，帮助理解公平感知对争议处理的影响。
E. Allan Lind, Carol T. Kulik, Maureen Ambrose, Maria V. de Vera Park, Individual and Corporate Dispute Resolution: Using Procedural Fairness as a Decision Heuristic, Administrative Science Quarterly, Vol. 38, No. 2 (Jun., 1993), pp. 224-251