口碑传播与社区执行

Word‐Of‐Mouth Communication and Community Enforcement

International Economic Review · 2001
被引 36
人大 AABS 4

中文导读

研究卖家在短期利益驱动下可能提供低质量产品时,通过买家间的口碑传播和社区监督机制,如何促使卖家在长期中提供高质量产品。

Abstract

We study a repeated game where a seller, who has a short‐term incentive to supply low quality, is periodically matched with a randomly selected buyer. Buyers observe only the outcomes of their neighbors' games and may receive signals from them. When the buyer population is large, the seller may sell high quality even when each buyer observes her action in any given period with an arbitrarily small probability. When networking among buyers is costly, low quality is always supplied with a positive probability. For this case, we characterize an equilibrium where the seller randomizes between high and low quality.

口碑传播社区执行重复博弈质量激励