组织与文化中的自我沟通

Communication to Self in Organizations and Cultures

ADMINISTRATIVE SCIENCE QUARTERLY · 1983
被引 169
人大 A+FT50UTD24ABS 4*

中文导读

定义了两种沟通模式:传统的信息传递和面向自我的自动沟通,后者常见于艺术和宗教文本,也能在企业文化中发挥作用,如战略计划作为“咒语”来凝聚人心、激发热情。

Abstract

?a) 1983 by Cornell University. 0001 -8392/83/2803-0482/$00.75 Two modes of communication are defined that distinguish between cultural groups: The first mode is communication in the traditional sender-receiver sense; it adds quantitatively to the receiver's knowledge. The second mode is autocommunication, communication to oneself. Autocommunication is typical of artistic and religious texts, but any text can become autocommunicational. An autocommunicational text (e.g., a novel) may be read many times over; its function, however, is not to add information in the quantitative sense, but to enhance the ego. When texts are read in an autocommunicational way, they act like mantras, they enhance. Evidence of autocommunicational texts may also be found in corporate cultures. Strategic plans, it is argued, become in many cases such mantras. Unlike previous authors, who have considered as failures plans that were not implemented, we claim that such mythical, autocommunicational planning also has its purpose: focusing of mind, goal seeking, and generating enthusiasm.

组织行为企业文化沟通理论社会心理学