LOGISTICS SKILLS AND COMPETENCIES FOR SUPPLY CHAIN MANAGEMENT
通过调查和案例研究,识别了供应链管理所需的关键技能,包括团队合作、信息收集与共享,并构建了人际/管理、量化/技术和SCM核心三类技能模型。
Despite the growing interest in supply chain management (SCM), there is little literature on the abilities practicing logisticians need to work in a SCM world. This paper studies these SCM abilities using two complementary methods: survey research and qualitative research interviews (case studies). The surveys yielded importance ratings of 45 SCM skill areas and a three‐factor skill model (interpersonal/managerial, quantitative/technological, and SCM core). Teamwork emerged as the skill area rated most important for SCM. Moreover, the case studies discovered additional critical skill areas for SCM such as gathering and sharing information. The interviews also enabled deeper understanding of skills within organizational contexts.