Best practices in public‐sector human resources: Wisconsin State Government
研究了威斯康星州政府人事部门如何通过改革法律、下放权力、创新招聘和薪酬等方式，提升公共部门人力资源系统的响应性、灵活性和效率。
Abstract There is widespread agreement that government human resource systems and processes must become more responsive, flexible, and efficient. However, reform remains more a goal than a reality. The Wisconsin Department of Employment Relations, the state government central personnel/HRM office, has aggressively improved the state human resource/civil service system. Improvements include modernizing state civil service laws, delegating decision‐making to operating agencies, developing creative ways to assess job applicants, making greater use of technology, expanding recruiting activities, creating more flexibility in compensation, expanding affirmative action efforts, and forging partnerships with public employee labor unions. These reforms have resulted in faster hiring, well‐qualified job candidates, a more diverse work force, and better ways to reward and retain talent. The department has implemented these improvements while still preserving fundamental principles of merit, fairness, and openness. © 2002 Wiley Periodicals, Inc.