一起快乐?使用非标准员工如何影响标准员工的离职、建言和忠诚

HAPPY TOGETHER? HOW USING NONSTANDARD WORKERS AFFECTS EXIT, VOICE, AND LOYALTY AMONG STANDARD EMPLOYEES.

ACADEMY OF MANAGEMENT JOURNAL · 2003
被引 231
人大 A+FT50UTD24ABS 4*

中文导读

研究了混合用工(标准与非标准员工同岗)对标准员工的影响,发现它恶化管理者与员工关系、降低忠诚度、增加离职意愿和通过工会建言的兴趣,但效果因非标准员工类型和标准员工薪资职责而异。

Abstract

We examined how a blended workforce (one with "standard" and "nonstandard" workers in the same jobs) affected exit, "voice," and loyalty among standard employees. We found that workforce blending worsened relations between managers and employees, decreased standard employees' loyalty, and increased their interest both in leaving their organizations and in exercising voice through unionization. However, these effects were contingent on whether the nonstandard workers were temporary or contract and on the salary and responsibilities of the standard employees.

人力资源管理组织行为学劳动关系员工忠诚度