Learning to Trust and Trusting to Learn
指出英国高层管理者与员工之间缺乏信任,而这种信任是组织学习的关键;提出通过引入基于信任与学习的激进戏剧,在组织生活中实现新的政治形式,让基层员工的声音被倾听。
There is insufficient trust between top British managers and those they manage, trust which is essential to the mode of learning implied in the concepts of organizational learning and the learning organization. Requisite levels of trust will not be created and nurtured without institutional change, at national and organizational level, and a new form of politics which allows `rank-and-file' members of organizations to ensure that their own experience is given voice and taken into account. It is proposed that radical theatre, founded on notions of trust and learning, has the potential for introducing such a conception of politics into organizational life.