Understanding “Strategic Learning”: Linking Organizational Learning, Knowledge Management, and Sensemaking
通过一个独特组织的案例研究，揭示了战略学习如何通过目标信息收集、专家解读和信息技术整合来生成支持未来战略的知识，并提出了一个战略学习模型及其设计参数。
Strategic learning aims to generate learning in support of future strategic initiatives that will, in turn, foster knowledge asymmetries that can lead to differences in organizational performance. From a case study of a unique organization whose purpose is to facilitate strategic knowledge distillation, it was found that this process is characterized by targeted information gathering that relies on diverse experts for interpretation as well as validation. It also embodies the organizational capability to leverage information technologies in the distillation effort, integrating them with processes for generating, storing, and transporting rich, de-embedded knowledge across multiple levels of the organization. As a result of the case study, a model of the strategic learning is developed and a series of propositions regarding its context and processes are presented based on this model. The model highlights key dimensions of strategic learning that suggest design parameters for organizations building strategic learning systems.