Using the competing values framework to facilitate managerial understanding across levels of organizational hierarchy
探讨如何用竞争价值框架帮助组织成员理解不同层级管理角色的异同，并介绍三种干预措施以促进跨层级沟通与理解。
Abstract This article explores the use of the Competing Values Framework of Organizational Effectiveness and of Managerial Leadership as a tool for helping organizational members better understand the similarities and differences of managerial leadership roles at various levels of hierarchy. Based on a series of interviews, similarities and differences between managerial roles at different levels of organizational hierarchy are examined. Three organizational interventions are described which use the Competing Values Framework in order to increase managers' communication and understanding across levels. These interventions focus on management education and development, performance appraisal, and team building across levels of hierarchy.