The twenty‐first‐century HR organization
提出人力资源部门应像企业内的业务单元一样运作，基于业务结构对齐和多元化商业模式，详细阐述了服务中心、公司层、专家中心、嵌入式HR和运营HR五种角色的职责与关系。
Abstract Like any value‐creating staff function, HR departments should operate as a business within a business. Others have focused on the strategy and direction of HR departments. This article examines the next evolution for how HR department organization structure can deliver value based on two premises: (1) HR organization should be structurally aligned with the organization structure of the business and (2) because diversified/allied business models prevail, it is important to lay out the five roles and responsibilities of HR that respond to this organization model: service centers, corporate, centers of expertise, embedded HR, and operational HR. The article lays out the duties of each role, the relationship among these roles, and suggestions for implementing this new HR structure. © 2008 Wiley Periodicals, Inc.