STRATEGY, STRUCTURE AND CULTURE: CADBURY, DIVISIONALIZATION AND MERGER IN THE 1960S*
通过分析吉百利1960年代的档案文献,质疑了管理意图主导文化变迁的流行观点,指出多元化与事业部制意外稀释了原有文化,而非管理层有意放弃或合并方影响所致。
ABSTRACT This case study re‐examines the history of Cadbury, the British‐based chocolate confectionery manufacturer, to give an insight into the relationship between strategies of diversification, adoption of a multidivisional structure, and culture in relation to labour management. During the 1960s Cadbury undertook diversification, divisionalization and merger, all of which were affected by, and had an effect upon the Cadbury culture developed at the Bournville factory in Birmingham, England. Contemporaneous documentary evidence, especially the Cadbury board minutes, are used to question the prevalent view, mostly based on retrospective interviews with managers, that cultural change was the outcome of intended management strategies. Instead it is argued that the dilution of the Cadbury culture was the unintended consequence of diversification and divisionalization rather than a conscious abandonment on the part of a new generation of Cadbury directors or the influence of Schweppes after the merger with Cadbury.