The Effects of MBO on Performance and Satisfaction in a Public Sector Organization
研究考察了目标管理（MBO）对某公共服务机构员工工作数量、质量及满意度的影响，发现MBO实施后绩效数量和质量显著提升，对主管的满意度也明显改善，但对工作本身的满意度无显著变化。
This field study examined the effets of MBO on measures of quantity and quality' of performance and satisfaction with the work and supervision among employees in a human services agency. Although not all the quantity measures improved significant/,} the (combined measure for quantity of performance and one of two quality measures showed significant improvement following implementation of MBO. Satisfaction with supervision also significantly improved but not satisfaction with work. The study lends support to the use of MBO in public sector organizations.