The effects of diversity on business performance: Report of the diversity research network
通过四家大企业的数据，发现种族和性别多样性对企业绩效的直接正面或负面影响很少，但组织环境和群体过程会调节两者的关系，提示需要更细致地看待多样性的商业价值。
Abstract This article summarizes the results and conclusions reached in studies of the relationships between race and gender diversity and business performance carried out in four large firms by a research consortium known as the Diversity Research Network. These researchers were asked by the BOLD Initiative to conduct this research to test arguments regarding the “business case” for diversity. Few positive or negative direct effects of diversity on performance were observed. Instead a number of different aspects of the organizational context and some group processes moderated diversity‐performance relationships. This suggests a more nuanced view of the “business case” for diversity may be appropriate. © 2003 Wiley Periodicals, Inc.