Value Creation Versus Value Capture: Towards a Coherent Definition of Value in Strategy
整合不同文献，区分了顾客主观评估的使用价值与销售时实现的交换价值，指出新使用价值源于组织成员的劳动，企业利润差异源于劳动异质性，而价值获取由买卖双方的权力关系决定。
Resource‐based theory has tended to focus on the development and protection of valuable resources. What determines a valuable resource has received less attention. This paper addresses three related issues concerning value and valuable resources: what is value? how is it created? and who captures it? We have tried here to integrate different strands of the literature to address these questions. First, we argue that a distinction needs to be made between use value, which is subjectively assessed by customers, and exchange value, which is only realized at the point of sale. Second, we argue that the source of new use values is the labour performed by organizational members, and that firm profits can be attributed to this labour. Profit differences between competing firms derive from labour performing heterogeneously across firms. Finally, we argue that value capture is determined by the perceived power relationships between buyers and sellers.