心智模型、决策规则与绩效异质性

Mental models, decision rules, and performance heterogeneity

STRATEGIC MANAGEMENT JOURNAL · 2010
被引 33
人大 AFT50UTD24ABS 4*

中文导读

通过管理模拟实验,发现更准确的心智模型能带来更好的决策规则和更高绩效,且只需掌握关键原则即可获得优异表现,为战略管理中认知差异影响绩效的假设提供了实证证据。

Abstract

Abstract This paper focuses on the role of managerial cognition as a source of heterogeneity in firm strategies and performance. We link differences in mental models to differences in decision rules and performance in a management simulation. Our results show more accurate mental models lead to better decision rules and higher performance. We also find that decision makers do not need accurate knowledge of the entire business environment; accurate mental models of the key principles are sufficient to achieve superior performance. A fundamental assumption in much of strategic management is that managers who have a richer understanding about organizational capabilities and the dynamics of industry structure can improve the performance of their firms. Our findings provide empirical evidence supporting this assumption and show that differences in mental models help explain ex ante why managers and firms adopt different strategies and achieve different levels of competitive success. Copyright © 2010 John Wiley & Sons, Ltd.

战略管理管理认知企业绩效决策科学