Using competency development tools as a strategy for change in the human resources function: A case study
通过一个案例，探讨了在根本性变革中为人力资源组织构建和实施基于能力的发展工具，包括关键设计决策、营销策略和实施成功因素。
This case study explores issues in building and implementing competency-based development tools for an HR organization in the midst of fundamental change. The case includes a realistic appraisal of the critical design decisions, marketing strategies, and implementation success factors required for using competencies to articulate and foster understanding of a change effort. © 1996 by John Wiley & Sons, Inc.