The Individual as Agent of Organizational Learning
通过三个案例研究，探讨非高层管理人员如何充当组织学习的代理人，分析其行为特征、所需技能及动机，对组织发展和知识管理实践有参考价值。
This article examines the role of the individual as agent of organizational learning, focusing on individuals who are not in top management positions. It examines the critical role played by these individuals through three brief case studies and addresses four questions: What does it mean for an individual to be an agent of organizational learning? What characterizes the agents' behavior? What special skills are necessary in order to be an effective agent of organizational learning? What motivates people to take on this role despite the considerable risks?