Passing the Word: Toward a Model of Gossip and Power in the Workplace
构建了一个职场八卦的概念模型，分析八卦如何影响发起者的专家权、参照权、奖赏权和强制权，并探讨调节因素的作用，对管理者和研究者理解职场非正式沟通有参考价值。
Although gossip is widespread, seldom has it been a topic of management research. Here the researchers build a conceptual model of workplace gossip and its effects on the power of employees who initiate it. After defining and distinguishing among different kinds of workplace gossip, the researchers develop propositions about the effect of that gossip on gossipers' expert, referent, reward, and coercive power. They then suggest how moderators may shape those effects and discuss implications of the model.