Towards an understanding of supply chain quality management
定义了供应链质量管理，梳理了质量管理文献中的关键变量，如客户关注、质量实践、供应商关系等，并提出了未来研究方向。
Abstract In this paper, we define supply chain quality management (SCQM) to operationalize and understand the effect of increased emphasis on supply chain management on the practice of quality management. We review current research in quality management and identify common themes found in the literature. Key quality management content variables identified are customer focus, quality practices, supplier relations, leadership, HR practices, business results, and safety. We use these variables to propose areas for future research in the field of supply chain quality management.