Team Diversity and Information Use
研究了教育多样性和国家多样性对工作团队信息使用的影响，发现教育多样性主要促进信息使用，而国家多样性则通过社会分类过程产生复杂影响。
Educational and national diversity are proposed to influence work teams' information use differently, with educational diversity mainly enhancing information use and national diversity invoking social categorization, thus hindering information use. As expected, increasing educational diversity positively influenced the range and depth of information use for all except the most diverse teams we studied, but negatively influenced information integration. In contrast to our expectations, national diversity had curvilinear relationships with the range, depth, and integration of information use. Both types of diversity provided information-processing benefits that outweighed the limitations associated with social categorization processes.