An Empirical Investigation of Information Search Strategies with Implications for Decision Support System Design
通过实证方法考察人们在决策前如何搜索和组合信息，验证了信息负荷研究在决策支持系统场景中的适用性，并分析了搜索模式，为设计支持特定搜索策略的机制提供了依据。
ABSTRACT Understanding how people search through and combine information before making decisions is an important concern in the study of decision making and in the design of decision support systems (DSS). The purpose of this study is to examine DSS search strategies in relation to the body of empirical research on information load. Prior research is examined in relation to basic empirically‐testable hypotheses and compared to the results of this study as a way of validating the procedures used here. The transfer of information load empirical research to a DSS scenario is confirmed statistically. Then, results of an analysis of information search patterns under DSS conditions are described. Finally, implications for DSS design are discussed in terms of possible search support mechanisms for specific search strategies.