Managing globally competent people
提出跨国公司需要全球性的人力资源管理系统，从个人和系统两个层面推荐变革，并基于对50家北美大公司的调查发现，当前人力资源策略远不如业务策略全球化，指出了阻碍企业建立足够全球化人力资源系统的若干误区。
Executive Overview Transnational firms need transnational human resource management systems. This article recommends global human resource changes at two levels: individual and systemic. First, it presents a set of skills needed by individual managers to be globally competent, highlighting those which transcend the historic competencies required of expatriate managers. Second, it suggests a framework for assessing the global competence of firms' human resource systems. Based on a survey of fifty major North American firms, the authors find today's human resource strategies to be significantly less global than firms' business strategies. To overcome this gap, they identify a series of illusions preventing firms from creating human resource systems which are sufficiently global to support transnational business strategies.