Managing Trade-offs and Tensions between Knowledge Management Initiatives and Expertise Development Practices
通过一家公司的案例研究,分析了在快速变化的项目环境中引入知识转移举措如何影响工程师的专业发展,发现该举措打破了原有专业发展与知识管理实践之间的和谐。
This article explores the trade-offs and tensions between knowledge management initiatives and expertise development practices. While studies of knowledge management and expertise development are abundant, there is no research that has addressed the inter-relationships between these two organizational practices. This article, therefore, addresses the following question: How does the introduction and implementation of a knowledge management initiative affect the development of engineer’s expertise within a firm? An in-depth case study of a company introducing new practices to promote knowledge transfer between projects in a fast-changing project environment is analysed. Based on the findings, we conclude that the introduced knowledge transfer initiative has upset the past harmony between expertise development and knowledge management practices.