技术辅助的补充性工作:概念定义与研究框架

Technology‐assisted supplemental work: Construct definition and a research framework

HUMAN RESOURCE MANAGEMENT · 2004
被引 128
人大 AFT50

中文导读

定义了技术辅助的补充性工作(TASW),即员工下班后通过数字技术继续工作,并提出了一个理论框架,解释组织氛围和员工特征如何影响TASW,以及技术感知有用性和满意度如何调节这些关系,同时探讨了TASW对工作绩效、职业成功和工作家庭冲突的影响。

Abstract

Abstract Extending the workday to the home into the night and weekends is nothing new; however, the wide array of technological tools that facilitate an anytime‐anywhere connectedness of employees to their employers is a recent phenomenon. Technology‐assisted supplemental work (TASW) is the practice of lengthening working time by remaining connected to work, coworkers, supervisors, and other organizational stakeholders from home via advanced digital information technology (i.e., personal and handheld computers, cellular phones, or pagers). Although previous research offers insight into some aspects of this work form (Venkatesh & Vitalari, 1992), we present a new, broader theoretical framework that explains how organizational climate and employee characteristics promote the performance of TASW, and how both perceived usefulness of technology and satisfaction with adopted technology affect the strength of these relationships. We also explain the linkages among TASW and job performance, career success, and work‐to‐family conflict and incorporate media richness and time and boundary management as moderators of these relationships. We present propositions, offer a general research strategy, and discuss the framework's theoretical and managerial implications. © 2004 Wiley Periodicals, Inc.

组织行为学人力资源管理工作与家庭冲突信息技术管理